Programmes

Proven programmes, refined over 200+ sessions.

Each programme has been delivered and refined many times with corporate, government and education teams, and has consistently proven effective in building practical AI skills that participants apply immediately. Every programme is tailored to your industry and job roles, and a detailed course outline is available on request.

Core programme

Generative AI and Microsoft 365 Copilot for Productivity

A practical programme for teams who want to use AI assistants confidently in daily work. Participants learn to write effective prompts, check AI output, and apply Copilot or Gemini inside the tools they already use.

Tools
Microsoft 365 Copilot, ChatGPT, Gemini, Claude
Duration
1-day or 2-day
Delivery
In-house, public or live online
Funding
HRD Corp claimable via a registered training provider
Suitable for
Executives, managers, admin, HR, finance, sales and operations teams

Participants will be able to

  • Write clear, structured prompts that produce reliable results
  • Draft emails, reports and proposals faster with Copilot in Word and Outlook
  • Analyse data and build summaries with Copilot in Excel
  • Create presentations and meeting summaries in PowerPoint and Teams
  • Check AI output for accuracy and use AI responsibly at work

Typical 2-day modules

  1. Foundations of Generative AIWhat large language models can and cannot do, and where they fit in daily work.
  2. Prompt engineering frameworkA repeatable structure for prompts, with practice on the participants' own tasks.
  3. Writing and communicationEmails, reports, proposals and minutes with Copilot in Word and Outlook.
  4. Data and analysisSummaries, formulas and insights with Copilot in Excel.
  5. Presentations and meetingsSlides in PowerPoint and meeting recaps in Teams.
  6. Responsible AIAccuracy checks, data privacy and company policy.
  7. Group project and presentationTeams solve a real work problem with AI and present the time saved.

Advanced

AI Automation for the Workplace

For teams ready to move beyond prompting. Participants build working automations that connect everyday apps and use AI to handle repetitive steps in reporting, email, data handling and approvals.

Tools
n8n, Power Automate, Claude
Duration
1-day or 2-day
Delivery
In-house, public or live online
Funding
HRD Corp claimable via a registered training provider
Suitable for
Operations, admin and support teams, analysts, process owners and IT teams

Participants will be able to

  • Map a manual process and spot the steps worth automating
  • Build automated workflows in n8n and Power Automate
  • Add AI steps to classify, extract, summarise and draft
  • Connect email, spreadsheets, forms and business apps
  • Test, monitor and maintain automations safely

Typical 2-day modules

  1. Process mappingFind the repetitive steps in the participants' own workflows.
  2. Automation building blocksTriggers, actions, conditions and data handling.
  3. First workflowA working automation built step by step in n8n or Power Automate.
  4. Adding AI to workflowsClassify, extract, summarise and draft with AI inside the flow.
  5. Connecting business appsEmail, spreadsheets, forms and approvals.
  6. Testing and maintenanceError handling, monitoring and safe rollout.
  7. Group project and presentationEach team builds and demonstrates an automation for their department.

Advanced

AI Agents for the Workplace

AI agents can research, draft, summarise and act across several steps. This programme shows teams how to design agents for real business tasks and how to keep people in control of the results.

Tools
Claude, Copilot agents, n8n
Duration
1-day or 2-day
Delivery
In-house, public or live online
Funding
HRD Corp claimable via a registered training provider
Suitable for
Managers and team leads, knowledge workers, innovation, IT and digital teams

Participants will be able to

  • Explain what AI agents are and where they add value
  • Design an agent with clear goals, tools and instructions
  • Build agents for research, reporting and customer response tasks
  • Set human review points, guardrails and data safeguards
  • Plan how to roll out agents across a team

Typical 2-day modules

  1. From assistants to agentsWhat changes when AI can plan and act across several steps.
  2. Use case discoveryIdentify agent opportunities in the participants' own department.
  3. Agent designGoals, instructions, tools and knowledge sources.
  4. Building agentsHands-on builds for research, reporting and customer response.
  5. Guardrails and oversightHuman review points, data safeguards and failure handling.
  6. Rollout planningPiloting, measuring and scaling agents across a team.
  7. Group project and presentationTeams design and demonstrate an agent for a real task.

Custom programmes

Need something specific for your team?

I also design programmes for specific audiences, such as AI for educators, AI for HR or finance teams, and Level 2 programmes covering large language models, machine learning and automation. Tell me the audience and the outcomes you want, and I will propose an outline.

Get in touch

Planning AI training for your team? Let’s talk.

Tell me about your team, the work they do and what you want AI to improve, with preferred dates and the number of participants. I will recommend a programme and send a course outline.

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